Privacy Policy

This Privacy Policy explains how SD Costa Cleaning Services (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact information: name, phone number, email address, and physical address.
  • Service details: information about your property, preferred dates, and cleaning needs.
  • Website usage data: IP address, browser type, pages visited, and time spent on our site.
  • Communication information: messages you send through forms, email, SMS, or other channels.

2. How We Use Your Information

We use your information to:

  • Provide and manage cleaning services you request.
  • Prepare and send quotes, confirmations, and service updates.
  • Respond to questions, requests, or customer support needs.
  • Improve our website, services, and customer experience.
  • Send important notices about changes to our services or policies.

3. Legal Basis for Processing (If Applicable)

Depending on your location, we may process your personal data based on one or more of the following legal grounds: your consent, the performance of a contract, our legitimate business interests, or compliance with legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze traffic. Cookies help us understand how visitors use our site so we can enhance content and user experience. You can usually control or disable cookies through your browser settings, but some parts of the site may not work properly if you do.

5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our website, process data, or deliver services (for example, hosting, email, or scheduling tools).
  • Professional advisers such as accountants or legal consultants, when necessary.
  • Authorities when required to comply with laws, regulations, or legal processes.

Any third party that receives your information is required to protect it and use it only for the purposes we specify.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We keep your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it where possible.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your personal information, in certain circumstances.
  • Object to or restrict certain types of data processing.
  • Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last Updated” date at the bottom of this page. Your continued use of our website or services after any changes means you accept the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SD Costa Cleaning Services
Email: info@sdcostacleaning.com
Phone: (732) 768-8752

Last Updated: April 2025